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Frequently Asked Questions

Q: What's a session? 

Answer: A session is a 4.5 hour block of time, inside the home or business, when your organizer is decluttering, organizing, and optimizing your space.
 
À-La-Carte can be scheduled in one-hour increments to accomodate your preferences and scheduling needs. The "Bonuses" are extra perks, outside of hands-on time that is simply included to make the organizing process easier for you. 


Q: What's a Professional Organizer? 

Answer: A Professional Organizer (Pro Organizer or PO) is a professional that excels in everything organization. Note not all Professional Organizers are created equal. When hiring, make sure your PO will meet your needs and has experience. Make sure that you like your PO"s personality, organizing can be very personal and you should feel comfortable, supported, and encouraged in a way that meet's your needs. Savvy Solutions offers a great range of skillsets traditionally beyond a PO, you can always ask about any specifics for your project during your phone consult. 
 

Q: Do you shop for your client? 
 
Answer: Yes, online shopping and shopping lists are included (and that time does not count towards your session time, however there is a cap per/package). If you need or want in-person shopping/and associated returns, that time is pulled from session time or billed at the prorated rate of package selection.


Q: Why should I hire a Professional Organizer? 

Answer: If you need help, are stressed or overwhelmed by the day-to-day, or embarrassed by your space, a Pro Organizer can support you to learn how to optimize your space and keep it organized. Most POs allow you to work with them, so you can learn the skill-sets needed for your space to live stress-free. If you prefer not to be involved, most POs can also accommodate this. Savvy Solutions offers both models.
 


Q: Do you offer discounts? 

Answer: Yes! Packages are discounted by the number of sessions to encourage you to commit to getting and staying organized. In addition to a Package and Membership discount, there are three Specials that Savvy Solutions offers to accommodate our community: Give + Get Referral Credit, K-12 Teacher Discount, and Postpartum Discount. Specials are applicable to newly purchased À-La-Carte, Packages, and Memberships and must be requested during the initial consult.


Q: Why off specials for Teachers, Postpartum, and Referrals?

Answer: It's simple, if you're a teacher, you know that it is one of the hardest jobs out there. On top of this, it's compensated poorly and disrespected. Fun Fact: Sav is a former Bilingual Elementary Teacher. If you're Postpartum, you might be hanging on by a thread and finances are tight as you take the time to care for this tiny human. Bottom line, everyone needs help and Sav knows this first-hand. Lastly, Referrals: Small businesses survive on your positive word of mouth. What better way to say THANK-YOU, than with some Give + Get LOVE (no limit on how many referrals credits you can get)!


Q: What's the best way to become more productive? 

Answer: Working with a professional that can help you to develop systems to meet your needs. Meeting weekly or monthly can be the best way to make lasting change as you develop systems and structures aligned with your individual, family, and/or business goals.


Q: Can you help organize my finances? I have debt!
 
Answer: Yes! Debt is unfortunately quite common in the US and throughout the world. Using basic financial literacy and simple but effective budgeting software, Savvy Solutions can support you in your debt-free journey and/or create a pathway to your financial goal, like saving for a downpayment for a house. It is recommended to meet monthly to review finances and adjust your budget. 


Q: I don't have time to get organized. What do you recommend? 

Answer: Savvy Solutions offers both in-person side-by-side support, as well as the "Drop Off the Keys" option.


Q: Can you help keep my space organized? 

Answer: Yes, once I've organized your whole home, Savvy clients are eligible for Membership. Sessions can be scheduled as desired, but many opt for a Monthly or Quarterly Maintenance Reset. This is a fabulous option for when you have a change in season in your life, have a highly active or large family, or simply when you want or need more support for whatever reason. Asking for help can be so hard for so many of us, myself included, but it doesn't need to be.


Q: What package should I get? 

Answer: We will give you an estimate for which package to purchase. The larger the package, the greater the discount. Afraid you won't use them all? No worries, you can gift a session or save it for later. Worried you won't get enough? Also not a problem, we can add on more sessions at the same discounted rate as needed.


Q: Where do you service? How do you charge for travel time? 

Answer: Savvy Solutions is based out of Santa Cruz, CA and can serve the Bay Area (San Francisco, Marin, + East Bay). Travel time is included within 30 minutes one-way, ½ rate after that. Travel time is billed if it exceeds 30 minutes one way. 


Q: I want to get organized, but I just need the ideas. 

Answer: DIYing your space is a great option if you have the time and desire. You can opt for the À-La-Carte option and we can develop a plan to get you and your space where it needs to be, giving you essentially an action plan and map to achieve this independently. 

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